ISO 9001 Quality Management System Certification

ISO 9001 is an international quality management standard. It is rapidly becoming the most popular quality standard in the world. Thousands of organizations in over 100 countries have adopted it, and many more are in the process of doing so. Why? Because it controls quality. It saves money. Customers expect it. And competitors use it.

ISO 9001 applies to all types of organizations. It doesn’t matter what size they are or what they do. It can help both product and service oriented organizations achieve standards of quality that are recognized and respected throughout the world.

ISO is the International Organization for Standardization. It is located in Switzerland and was established in 1947 to develop common international standards in many areas. Its members come from over 150 national standards bodies. ISO’s purpose is to facilitate international trade by providing a single set of standards that people everywhere would recognize and respect.

Who can use ISO 9001?

Any type of organization can take advantage from the adoption of the requirements of ISO 9001 based on eight management principles:

  • customer-focused organization
  • leadership
  • involvement of people
  • approach to the process
  • systematic approach to the management
  • decision-making based on real approach
  • relationships with suppliers with mutually beneficial
  • continuous improvement

What are the benefits of ISO 9001 registration?

  • Customer satisfaction
    with the delivery of products consistently meet customer requirements
  • Reducing operating costs
    with the continuous improvement in the processes and outcomes of operational efficiency
  • Improved stakeholder relationships
    including staff, customers and suppliers
  • Legal compliance
    by understanding how the requirements of the regulations and legislation that has a certain influence on the organization and your customers
  • The increase in the risk management control
    with consistency continuously and the presence of a product traceability and services
  • The achievement of public trust in business
    evidenced by the independent third-party verification against recognized standards
  • Ability to win more business
    particularly compliance with procurement specifications require certification as a requirement for the supply of goods and services

How to register ISO 9001 certification?

The process of registration follows three simple steps:

  1. The applicant filed an application for registration by completing the QMS questionnaire
  2. Assessment to ISO 9001 conducted by ITCC International – where an organization must be able to demonstrate that quality management does have a really run at least a period of three months in accordance entire sequence (cycle) of the internal audit
  3. Registration is granted by ITCC International, following the next stage should be done by the client. The annual program of audit visits supervision (surveillance) should be fully implemented and the process of re-certification after three years of entry into force of the ISO 9001 certification.

Audit Certification Process

Initial Certification Audit

The audit process (assessment) in order to obtain the ISO 9001 certificate consists of two stages Initial Certification Audit as follows:

  • Stage 1

    the purpose of the audit visit is to get a confirmation of the readiness of the organization to continue the implementation of the overall audit of the implementation of ISO 9001. Auditor will do the following things:

    • confirm that the quality manual in accordance with the requirements of ISO 9001
    • obtain confirmation of the current status of the implementation of ISO 9001
    • get confirmation of the business scope of certification
    • check compliance with legislation
    • submit audit reports to identify any discrepancies findings or potential discrepancies and approve any plan of corrective action when necessary
    • make the audit plan and phase II confirmed date audit visit
  • Stage 2

    the purpose of the audit visit is to get a confirmation that the quality management system strictly in accordance with the requirements of ISO 9001:2008 in practice. The auditor will do the following things:

    • taking samples of the audit processes and activities as mentioned in the scope of the audit
    • documented how the existing system complies with the standards
    • publish the findings of the audit report discrepancies or potential nonconformity
    • make plans of surveillance audit visit and provide confirmation of the date of the first surveillance audit

When the auditor finds the major findings of a mismatch, then the organization is unable to obtain certification until the recommendations made corrective action and verification performed by the auditor.

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